What is worth automating?
The best candidates are repetitive workflows where people perform the same clear actions every day: copying data, checking a status, generating a document or moving information into another system.
A useful starting question: “What does the team do every day only because two systems do not communicate?”
Common automation scenarios
- sending orders into ERP or accounting;
- creating invoices or delivery documents after an event;
- reconciling payment status;
- synchronising product stock and pricing;
- alerting on errors, delays or exceptions.
Where people stay in control
Automation should not remove accountability. Approval, exception review or manual decisions can remain in critical steps while repetitive work is automated.